Expertise
- Quality Management Systems
- Quality Management
- Presentation skills training
- Business Process Improvement
- business process design,
- business process mapping
- lean business process
- business process training
Summary
As organisations grow organically or as a result of acquisition, their business processes can become tangled, causing inconsistency, delay and error. I untangle these processes into clearly documented, simplified and lean business processes that show what people do, why they do it, how they do it and who they do it for. I create To Be/Target Operating Models, perform gap analysis and agree action plans to prevent future tangles